Joleen, Joleen – no white water queen!
After a very unsuccessful weekend of failed white water rafting I (Joleen) am back in reservations. Paul (our new GM) is settling in nicely, already making changes about the place – all for the better I must add (in case it helps me get me a pay rise!), and Gareth, our new Head Chef is finding success with his new menu.
We are currently getting ready for the Grand Winter Ball on the 27th; it looks like it is going to be a great night, with live music and good food – another opportunity to get those glad rags on!
Another exciting bit of news …. if anyone is venturing down to the Torbay Carnival on December 1st this year, be sure to give your support and wave at our float … yes, that’s right, Laura has decided that it would be a good idea for us to enter into the spirit of things and sign up willing staff! The theme is White tie and Tiara (which is also the theme to our New Years’ Eve ball). There are plans for snow, glitz and glamour! It would be great to see some moral support! I dread to think how chilly we are going to be and I wish they made evening gowns with thermal lining!
We have the cast of ‘Grumpy Old Women’ arriving soon. Of course every now and again you get guests who are unhappy, but please, how many of us are lucky enough to have professional, famous complainers?! No pressure!!!
I think that’s it from me right now. I have plans for another adventurous weekend – only this time it’s DIY, renovations on my house! Wish me luck!
xmas was comeing and so was my dread of it so to the phone book i went the grand was the first hotel i called i was given a quote and a rough run down of what was planned great i thought a place to get away from everything so i booked up spending all my years saveings on these two nites when i arrived i was greeted by a freindly face wich immidatly put me at ease when i got to my room 116 i was serprised to find a presant from the hotel but not just any old cheep presant but a very nice vase from dartington glass wow that shows you thought about how your guessts like their suvoneiors after dinner of wonderfull skate i went for a walk along the seafront which with all its lights looks loverly on return to my room wow santa had been and left my stocking again the proof that you had thought of your guessts and not just your profits and so the treats and serprises came the staff all worked very long days but always with a smile on their faces and nothing atall was to much trouble and your name remembered so you didnt feel just like a faceless guesst and the bread wow i would love the rescipe for the rolls with walnut in them they are out of this world
so i would like to say a huge thankyou to all at the grand for a wonderfull xmas i will be telling everyone you are the place to go to if you wont to feel speceal like i did again thankyou c l saunders
Comment by carol saunders — December 26, 2007 @ 7:39 pm
Dear Carole, A very Happy New Year to you and on behalf of all of us here at The Grand, thank you so much for appreciating all our hard work – we may all have had to work over Christmas, but we enjoyed it too. If our guests are happy then we’re chuffed to bits! Thanks for letting us know. All the best.
Comment by yvonne — December 30, 2007 @ 2:06 pm