Customer Thoughts, Hotel Reviews, Hotel Testimonials, Grand Hotel Reviews, Grand Hotel Testimonials, Torquay Hotel Reviews, Torquay Hotel Testimonials,
Our guests are important to us and we think it is crucial to take the time and trouble to find out what they think about the hotel, food, service and the staff who have looked after them. If something is right it's nice to know about it but even more key is to know about something that isn't right. We encourage all of our guests to complete questionnaires – it keeps us on our toes and ensures that we can address any issues sooner rather than later. Please feel free to submit your comments if you are happy for us to feature them on the site.
"Stayed at the Grand Hotel for a long weekend on 14th July. I can honestly say that from the beginning to the end of our stay the hotel, staff, food etc was first class". - London
"The food is excellent - breakfast was buffet style with lots of choice. There was a full lunch menu reasonably priced and at night we ate at the restaurant. The evening menu covered all taste and I can say we had salmon and it was the best salmon I have ever eaten". - London
"The selection and quality of the evening meals were superb and a credit to the chef and his staff. Breakfast was also excellent with a wide choice pleasing every ones taste. If you still had room the cream tea served in the lounge went down well". - Andover
"Traditional English seaside with a touch of class". - Muswell Hill
"Very friendly staff, clean room, excellent breakfast buffet". - Camberley
"The hotel was situated in a nice area with good views, the staff were excellent". - Nailsea
"Excellent decorative standard , valet parking attentive bar staff , helpful reception staff , good service at breakfast". – Oxford
