Contact us


What time is check in?

Check in guaranteed from 3 pm.

Can we check in early?

You can request early check-in, but this is never guaranteed. If you arrive before 3 pm and your room is not ready, you are welcome to store your luggage at reception and make use of our facilities in the meantime.

What time is check out?

Please depart by 11 am on your day of departure.

Can we check out late?

You can pay for a late check out until 1 pm. This is an additional cost of £25.

Are you dog-friendly?

We are dog-friendly. We have a limited amount of dog-friendly rooms which must be pre-reserved. Dogs are charged at an additional £15 per dog, per night.

Can we book the parking?

We have free parking on the street outside the hotel & in the train station opposite. This is a first come, first serve basis. We also have a garage attached to the hotel which you can reserve spaces in for £10 per space, per night.

Is the use of the leisure facilities included in the cost of our stay?

Full use of all our leisure facilities is included throughout your stay. If you wish to book any treatments with our Spa, this is an additional cost. Please call 01803 206031 to enquire about prices and availability.

Contact the Wedding Team

 01803 296677

Contact the Spa Team

 01803 206031

Contact Conference & Events

 01803 296677

General Enquiries


0800 005 2244



Seafront, Torquay, TQ2 6NT


7 am -11 pm Daily

The Grand Hotel